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Business Intelligence for Technology and IT

Optimize IT resources, increase data security, and save time with BI.

Simplify Your IT Support Operations with Real-Time Insights

Gain Unparalleled Visibility into Your IT Help Desk

Customize your dashboard to provide a comprehensive view of your IT help desk performance, empowering you to make data-driven decisions with confidence. Discover real-time visualizations about: 

  • Customer satisfaction ratings
  • Productivity
  • Resolution time

View an interactive IT Help Desk Analysis Dashboard →

Benefits of BI for IT and Tech Departments

BI and analytics provide essential insights to empower improved IT performance, efficient resource allocation, streamlined IT operations, enhanced IT security, and more. 

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Self-Service BI Provides:

  • Reduced dependency on IT resources
  • Faster access to information
  • Enhanced data exploration & analysis
  • Improved collaboration & knowledge sharing
  • Enhanced data governance & security

Built-In Security Provides:

  • Configurable role-based security
  • Extensible Security with User Context
  • Granular Data Control for Additional Privacy
  • Single Sign-On (SSO) support
  • Talks to custom security

One Centralized Platform Provides:

  • Customize & granularly control shared data
  • Automate recurring reports & schedules
  • End-user web portals for different user groups
  • Multi-data source integration
  • Load balancing & scalability
Request a Personalized Demo of Wyn Enterprise

Get an interactive look inside Wyn Enterprise with one of our experts.

CIO Corner

In today's business climate, IT resources are at an all-time premium. Add in data driven culture demands, and IT teams are likely drowning in data work.

Business Intelligence offers a way to take data requests away from IT so they can focus on other tasks. Further more, self-service BI empowers non-technical people to do their own analysis and create their own reports, freeing up valuable IT resources.

Learn more about self-service BI > 

Business Intelligence and IT Blog Series

Join us for a 3-part blog series that will take a look at how BI can positively impact IT teams. 

 

The Impact of BI on IT: Part 1, Freeing IT Resources

Learn about freeing up your IT resources with business intelligence in part 1 of this series from Wyn Enterprise.

Read Now  →

Part 2: Coming Soon!

Check back on July 13th for Part 2 of our 3-part blog series. 

Part 3: Coming Soon!

Check back on July 20th for Part 3 of our 3-part blog series. 

 

See Wyn in Action

Test drive with your own data, or take a Wyn tour in our demo video.