Steps to integrate Ollama with Wyn as an LLM

Background: 

This guide explains how to install Ollama on Windows, download and run a local LLM model, and configure Wyn to connect to Ollama for:

  • LLM (chat/generation)
  • Text Embedding (text-to-vector conversion scenarios)

Prerequisites 

  • Windows machine with permission to install applications
  • Wyn Admin access
  • Ollama installed and running locally
  • Internet connection to download models (if not already downloaded)
  1. Download and install Ollama (Windows)
  1. Download a local LLM model in Ollama
  • Open the installed Ollama application.
  • Choose any available LLM (Cloud-based / local models).
  • In this example, we use the local model: gpt-oss:20b
  • Let the model download in the background.
  • Note: Downloading time is affected by model size, machine capabilities, and network speed.
  1. Run the installed LLM (enable it) and verify models
  • Open CMD as Administrator.
  • Run the installed LLM (example):
    • ollama run gpt-oss:20b
  • Verify installed models:
    • ollama list
  1. Verify Ollama is reachable from a web browser
  1. Create an Ollama API key (Optional)
  • On the Ollama website, go to: Ollama keys · Settings
  • Create an API key.
  • This key can be used later in Wyn’s LLM setup page.
  • Note: API key is not mandatory in localhost environments.
  1. Configure Wyn LLM Settings (connect Wyn to Ollama)
  • In Wyn, go to:
    • Admin Portal → Configuration → AI settings → LLM Settings
  • Fill in the settings:
    • Model name:
      • Your own model name (example: gpt-oss:20b)
    • API Key:
      • Localhost: not mandatory
      • Cloud/non-localhost: required (use the key generated on the Ollama website)
    • Endpoint:
  • Click Test:
    • You should see: LLM connect success
  • Click Save Model
  1. Update Ollama context size (recommended)
  • In Ollama application settings:
    • Change the context size to 32k
  • Reason:
    • So the model can get a larger/complete message context.
  1. Text Embedding Model Setting (required)
  • Text Embedding requires another model eligible for text data conversion.
  • In this example, we use:
    • qwen3-embedding:8b
  1. Pull/download the embedding model via CMD
  • From CMD run:ollama pull qwen3-embedding:8b
  1. Confirm the embedding model is installed
  • Run:
    • ollama list
  • Confirm qwen3-embedding:8b has been added.
  1. Configure Wyn Text Embedding Model Settings
  • In Wyn, go to:
    • Admin Portal → Configuration → AI settings → Text Embedding Model Settings
  • Fill in:
    • Model name:
      • Your choice (example: qwen3-embedding:8b)
    • API Key:
      • Any key as long as you are on localhost
    • Endpoint:
  1. Test and save the embedding model connection
  • Click Test:
    • You should receive a successful connection message
  • Save changes.

Troubleshooting (common checks) 

  • Wyn “Test” fails (LLM or Embedding)
  • Model not found
    • Confirm installed models:
      • ollama list
    • If missing, pull the model:
      • ollama pull <model-name>

Notes

  • Large models may require significant RAM/VRAM depending on model size.
  • For non-localhost deployments, use proper network security controls and API keys where applicable.

Enea Gega

Enea Gega

Enea is a Technical Product Enablement Specialist for the Wyn Enterprise Platform. He acts as a vital bridge between customers, product teams, and engineering to ensure that every new feature delivers genuine value and drives user adoption.

Enea specializes in translating complex customer needs into actionable insights for product roadmaps and technical documentation. By partnering cross-functionally, he ensures seamless delivery readiness and alignment across all releases.