Wyn Enterprise Technical Support

As a part of your Wyn Enterprise license, you’ll have unlimited access to the Wyn Expert team with limitless support.

Expert Support

 

The Wyn Expert Team is composed of industry technical professionals that understand the model process of data visualization.

You can get in touch with technical support in two ways:

Phone Support

The Wyn Enterprise technical phone support team is available 9 am - 5 pm EST.  Reach us at +1 (804) 678-5312.

When contacting support, be prepared to provide your serial number, hardware and operating environment specifications, and a detailed description of the issue.

Email Support

You can reach our team of experts by emailing [email protected]

The team will reach out with an initial assessment in 1-2 business days. If there is something urgent, we recommend contacting our Wyn Enterprise technical phone support team.

User Training

You can save time, allowing your staff to independently maintain your system with a  Jumpstart Training Package. 

The Wyn Expert Team offers various Jumpstart Training packages customized for your team’s specific needs. These are delivered as online interactive sessions.

For pricing and more details, please reach out to [email protected].

 

Self-Service Support Options

Wyn Video Tutorials

You can browse our collection of video tutorials , data management, trends in analytics, and data visualization webinars.

Wyn Knowledge Base

Explore the Wyn Knowledge Base and find answers to some of our most asked questions through quick articles and intuitive guides.

Testimonials

Don’t take our word for it.
See what our customers have to say.

“Wyn is a great tool with an awesome support team.”
Wyn has been a game-changing addition to our tech stack. It has enabled us to save a massive amount of time for our engineering team by pushing more of the workload to BI-focused team members such as myself, and has allowed us to create new deliverables for clients at a speed that is unmatched.
Charles B.
President, Small-Business
"Writing reports are easy to use as well as very flexible to meet customers' needs."
Love the flexibility of creating reports from simple to very complicated. I have yet to find something that Wyn Enterprise hasn't been able to support. We also use Wyn Enterprise for a lot of our internal documents as well that are on a monthly scheduler to automatically execute.
Dwane B.
Business Analyst, Enterprise Business
"Remarkably simple yet very powerful"
Simple to install and deploy, great customer support and service. And support team have been AWSOME, always quick to answer a question or get you the resources you need to make your project a success.
Stephen J.
Director IT, Small-Business
"Great reporting platform and support team"
The reporting platform continues to evolve and keep up with changes in technology; the support team is solid and responds quickly, and the product team listens and responds to feedback and product needs. Our software solution requires a flexible reporting platform that allows users to run canned reports and build their own and this is a pretty good fit.
Ian P.
Product Development, Small-Business

Ready to Learn More?

Request a demo with one of our embedded BI experts or get a free trial.